Our contact details

This privacy notice provides you with details of how we collect and process your personal data through your use of our newsletter sign up, service enquiry or completion of questionnaire

By providing us with your data, you warrant to us that you are over 13 years of age. 

Ceri Moore is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

Our full details are: 

Name: Gym Resource Pro

Full name of legal entity: Ceri Moore

Email address: hello@gymresourcepro.com

Privacy notice updated: 27/11/2023 

The type of personal information we collect

We currently collect and process the following information:·  Personal identifiers, contacts and characteristics (Including: name, date of birth, email address, address, occupation, phone number and health data)

 How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:·

Signing up for a newsletter·

Enquiring about services·

Provision of services·

Site usage·

Supply of goods

We use the information that you have given us in order to contact you regarding your enquiry, provide a service, provide newsletter updates, marketing and supply of goods.We may share this information with our service providers such as CRM system, service providers and mailing system however this information will not be shared with third parties for marketing purposes without explicit consent.Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

a) Your consent. You are able to remove your consent at any time.

You can do this by contacting  hello@gymresourcepro.com

b) We have a contractual obligation.  

 How we store your personal information

Your information is securely stored.

We keep personal data for 6 years. We will then dispose of your information by ensuring it is electronically removed from all stored locations.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.  

 Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.

You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@gymresourcepro.com if you wish to make a request.    

 How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@gymresourcepro.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:       

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF 

Helpline number: 0303 123 1113ICO

website: https://www.ico.org.uk